Head of AI & Automation

At Relax Gaming, we’ve seen firsthand how AI and automation can genuinely change the way we work in day-to-day operations across the business. We’re now looking for a Head of AI & Automation to help us build on that momentum. This is a role for someone who enjoys working close to the business: understanding how things actually work today, spotting opportunities to improve them, and turning those ideas into structured, real-world solutions that make a difference. You’ll lead our AI & Automation function and collaborate with teams across the company: from Support and Compliance to Finance, Legal, IT and beyond, helping us scale what’s already working and explore what’s possible next. This role is open in our Stockholm office in Urban Escape, Regeringsgatan 25. What you’ll be doing Working closely with teams across the business You’ll spend time with different departments to understand their workflows, challenges, and goals and help identify where automation or AI can create real value. Turning ideas into clear, actionable plans You’ll take insights from the business and turn them into detailed project specifications (e.g., workflow descriptions, pain points, feasibility assessments, and expected outcomes), giving our development team everything they need to build effectively. Building and prioritising our pipeline You’ll own and continuously evolve our AI & Automation roadmap, balancing impact, feasibility, and readiness across the organisation. Supporting adoption and understanding You’ll help teams feel confident using AI tools and solutions through workshops, demos, and by showcasing what’s already been achieved. Leading and growing the team You’ll support and guide a small, growing team, but your primary output isn't management. It's the project specs and pipeline that drive what gets built next. You'll create clarity around priorities and make sure the team always knows what to build and why. A quick clarification: This role is focused on business process automation and applied AI across the organisation. It is not about building AI features for games. We think you’ll enjoy this role if you: Have experience writing technical specifications, project briefs, or requirements documents that development teams actually used to build from Have 10+ years of experience in technology, business analysis, systems analysis or similar Have worked closely with business stakeholders, not just in purely technical roles Have hands-on experience delivering automation end-to-end Are comfortable working across different business areas Communicate clearly and enjoy making complex topics easy to understand Feel comfortable presenting to senior stakeholders Are based in (or open to relocating to) Stockholm It’s a plus if you also have Experience with applied AI tools (e.g. GPT, Azure OpenAI, Copilot, Power Automate) Experience in regulated environments (e.g. iGaming) Experience managing or mentoring a team Worked with process improvement or maturity frameworks Experience showcasing work through demos, training, or presentations A habit of measuring impact (efficiency gains, cost savings, etc.) What success could look like In your first months, you’ll start building relationships across the business, shape a clear pipeline of opportunities, and help bring several initiatives into development, while creating visibility and understanding at the leadership level. Why this role matters A small team at Relax has already delivered meaningful impact through automation and AI: from reducing manual work to improving response times and enabling teams to focus on higher-value tasks. This role is about helping us scale that impact thoughtfully across the company. Life at Relax Are you ready to join a creative, forward-thinking team shaping the future of iGaming? At Relax, we value curiosity, diversity, and the courage to challenge limits. With 350+ colleagues across 10+ locations, we combine stability with constant evolution, driven by passion and teamwork. Relax offers an environment where you can grow, learn, and make real impact. Collaboration is central to how we work, and our success comes from the talent and dedication of our people. If you’re motivated by quality, results, and meaningful connections, you’ll fit right in. No matter where you’re based, you’ll find the same supportive, respectful, and ambitious spirit that defines Relax Gaming. About Relax Gaming Relax Gaming Group was founded in 2010 with the goal of simplifying B2B content delivery for the modern iGaming landscape. With business simplicity and collaboration central to its ethos. Via a quick one-time integration, Relax Gaming now provides access to a roster of 4,000+ casino games to 1,000+ operator brands with a diverse range of proprietary products, including Poker, Bingo, and it's own extensive slot portfolio. High-quality aggregated content from multiple partner studios is provided through its selected Silver Bullet (commercially represented) and Powered By Relax (commercially independent) partners.