Senior Regulatory Compliance Manager

David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Senior Regulatory Compliance Manager to join their growing international team. Position: Senior Regulatory Compliance Manager Location: Limassol, Cyprus Work model: on-site (possibility of hybrid work arrangements after passign 6 mo probation period) Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Lead regulatory compliance activities across multiple jurisdictions including UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, and others Ensure company policies, procedures, and operational processes remain aligned with local regulatory requirements Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaint handling Oversee recurring and ad-hoc regulatory reporting obligation Conduct internal compliance audits and reviews while maintaining accurate documentation and audit trails Provide regulatory and compliance guidance to internal stakeholders across Marketing, Payments, Product, Operations, and other departments Monitor regulatory updates and assess potential operational and compliance impact on the business Coordinate with external legal advisors and compliance consultants when required Maintain internal compliance documentation and evidence to support audit readiness Review and approve high-level customer complaints and regulatory complaint submissions. REQUIREMENTS: 5+ years of experience in a regulatory compliance role within the online gambling industry Strong understanding of multi-jurisdictional regulatory frameworks and compliance requirements Experience communicating directly with regulatory authorities is considered a strong advantage Bachelor's degree in Law, Finance, Risk Management, Business, or a related field is preferred Excellent communication, presentation, and report writing skills Strong organisational, analytical, and problem-solving abilities with high attention to detail Ability to work independently, manage multiple priorities, and exercise sound judgement High ethical standards with a methodical and professional approach. OFFER: Attractive salary package Relocation support for the candidates relocating from abroad Excellent work environment within a globally recognised iGaming organisation Medical insurance plan options Pension plan options Monetary vouchers for birthdays and special occasions Monthly lunches, corporate events, football team activities, competitions, and team gatherings Long-term professional growth and career development opportunities And many others!