Site Reliability Engineer

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a Site Reliability Engineer (SRE) to join Visa Open Banking (VOB), delivering open banking solutions as part of Visa. Visa Open Banking processes billions of events, enabling data-driven decisions for clients and internal stakeholders. As an SRE in the Infrastructure & Tooling area, you will play a key role in ensuring our platforms are reliable, scalable, secure, and easy to use, while empowering engineering teams with self-service tools and automation. This role spans both cloud infrastructure (AWS, Kubernetes, runtime) and engineering productivity platforms (CI/CD, developer portals, observability), focusing on improving developer experience and overall system resilience. Key Responsibilities: Build and operate reliable, scalable, and secure infrastructure platforms across AWS and Kubernetes Develop and maintain self-service tooling and platforms to enable teams to deploy and operate services independently Improve CI/CD pipelines, developer experience, and platform usability Drive observability strategies across logs, metrics, and tracing Automate provisioning, deployment, and scaling using scripting (Python, Go, Bash, etc.) Support engineering teams with best practices in reliability, performance, and cost optimisation Collaborate with stakeholders to ensure platforms align with evolving use cases and requirements Contribute to architecture, standards, and platform designs for large-scale distributed systems Act as a champion for automation, platform engineering, and operational excellence This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: Relevant work experience and a Bachelor's degree Experience working with cloud platforms (AWS or similar) and container orchestration (Kubernetes/EKS) Solid understanding of CI/CD pipelines and modern software delivery practices Experience with infrastructure as code and automation tools Working knowledge of monitoring and observability tools (e.g. metrics, logs, tracing) Programming or scripting skills (e.g. Python, Go, Bash) Understanding of distributed systems, reliability, and scalability principles Strong collaboration and communication skills Preferred Qualifications: Experience building or operating developer platforms (e.g. Backstage, internal portals, self-service tooling) Experience with observability platforms such as Datadog Knowledge of platform engineering and developer experience practices Experience with large-scale, event-driven systems Understanding of cost optimisation and operational efficiency in cloud environments Experience influencing architecture decisions and engineering standards Familiarity with security and compliance requirements in cloud environments Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.